UNITED HOSPITAL CENTER

POSITION DESCRIPTION AND COMPETENCY EVALUATION

 

 

TITLE:                         HOUSEKEEPER

DEPARTMENT:           ENVIRONMENTAL SERVICES

REPORTS TO:            ENVIRONMENTALSERVICES SUPERVISOR

 

q   ANNUAL

q   90 DAY

q     90 DAY TRANSFER

q     FOLLOW-UP

PROBATION

 

 

 

 

REVIEWED/APPROVED/DATE:    

 

UPDATED:12/04, 12/05, 12/06, 12/07,12/08,12/09,12/10, 3/11, 1/12__

UPDATED:1/13,1/14________________________________________

 

 

                                                                                                                                                                                                  

 

BASIC PURPOSE:

 

Performs repetitive tasks in maintaining all assigned areas of the hospital, Family Medicine Building, Doctor's Office Building, 4C's Building and in a sanitary and attractive condition.

 

 

 

QUALIFICATIONS:

1.      Requires a high school diploma, GED or comparable.

2.      Ability to follow written and verbal instructions.

3.      Ability to participate in and understand an ongoing inservice program on techniques and procedures.

4.      Good coordination including ability to operate mechanical devices.

 

 

ESSENTIAL FUNCTIONS FOR HOUSEKEEPER

 

 

THIS DESCRIPTION DOES NOT STATE OR IMPLY THAT THE DUTIES, ESSENTIAL FUNCTIONS, AND JOB REQUIREMENTS ARE THE ONLY PARAMETERS FOR THIS POSITION.  ASSOCIATES ARE REQUIRED TO FOLLOW JOB-RELATED INSTRUCTION AND PERFORM OTHER JOB RELATED ACTIVITIES REQUESTED BY THEIR SUPERVISOR.

 

ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION IN ORDER TO PROVIDE A REASONABLE ACCOMMODATION TO INDIVIDUALS WITH PHYSICAL OR MENTAL DISABILITIES AS DEFINED BY THE AMERICANS WITH DISABILITIES ACT.  SOME REQUIREMENTS MAY EXCLUDE INDIVIDUALS WHO POSE A DIRECT THREAT OR SIGNIFICANT TO THE HEALTH AND SAFETY OF THEMSELVES, THE PATIENTS, OR OTHER ASSOCIATES.

 

 

 

PHYSICAL REQUIREMENTS:

§  Must have ability to lift/pull 50 pounds.

§  Must have ability to grasp, stoop and stand throughout a work shift.

§  Hearing within normal range is required.

§  Visual activity must be unimpaired.

§  Must not be allergic to cleaning chemicals.

§  Able to wear latex, vinyl, neoprene, rubber gloves when performing certain cleaning duties.

§  Good coordinations including ability to operate mechanical devices.

 

 

MENTAL REQUIREMENTS:

§  Concentrated mental activity is required for organizing work.

§  Must respond to changes in work volume on a daily basis.

§  Knowledge of care and use of cleaning tools or devices.

§  Ability to follow oral and written instructions.

 

 

ENVIRONMENTAL CONDITIONS:

(POTENTIAL FOR)

§  Exposure to body fluids and cleaning chemicals occurs throughout the job.

 

 

EQUIPMENT USED:        This must be considered only a representative, partial list, since equipment changes may occur at any time.

§  High speed buffer, slow speed buffer, carpet extractor, autoscrubber and vacuums.

 

 

DIRECTIONS: Use the keys designated for Assessment, Learning, and Achievement sections.  More than one item may be used per section.  Prior to working in department, please complete self- assessment portion and return to manager.  Date and signature indicates independent/satisfactory performance.  Asterisks (*) indicate critical criteria for job title competency.  (OPTIONAL) Assessment/level key of 3 or 4 Required.

 

ASSESSMENT/LEVEL KEY

LEARNING/VALIDATION

METHOD KEY

EVALUATION KEY

1

INADEQUATE KNOWLEDGE/ PERFORMS INCOMPETENTLY

D

DEMONSTRATION

D

DEMONSTRATION

2

NEEDS REVIEW/PERFORMS W/DIRECT SUPERVISION

H

HANDOUT

T

KNOWLEDGE ASSESSMENT TEST

3

STATE W/ASSISTANCE/PERFORMS W/ASSISTANCE

L

LECTURE

 

 

4

STATE INDEPENDENTLY/PERFORMS COMPETENTLY & INDEPENDENTLY

E

EXPERIENCE

 

 

NA

NOT APPLICABLE FOR ASSOCIATE

V

VIDEO

 

 

 

 

SLM

SELF LEARNING MODULE

 

 

 

 

O

OBSERVE

 

 

 

 

C

COGNITION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

 


JOB PERFORMANCE STANDARDS FOR HOUSEKEEPER

 

IN COLLABORATION WITH HOUSE SERVICES DEPARTMENT AND HEALTH CARE TEAM, THE HOUSEKEEPER WILL PROVIDE SERVICES IN RELATION TO THE FOLLOWING WORK SYSTEMS:

 

 

STANDARD/CRITERIA

 

SELF

ASSES-SMENT

 

EVALUATOR

 

LEARNING/

VALIDATION

METHOD

 

DATE/

SIGNATURE

 

I.     PATIENT ROOM    

A.       Demonstrates ability to clean patient room according to patient room cleaning standard and schedule.

 

 

 

 

 

 

 

 

 

B.       Performs routine discharge and transfer cleaning according to standard.

 

 

 

 

 

 

 

 

 

C.       Conforms to Infection Control Policy and Procedures when cleaning.

 

 

 

 

 

 

 

 

 

D.       Follows cleaning directions as per supervisor.

 

 

 

 

 

 

 

 

 

II.    PATIENT AREA UTILITIES

A.       Demonstrates ability to clean utilities according to cleaning standards and schedule.

 

 

 

 

 

 

 

 

 

B.       Performs weekly duties according to standards.

 

 

 

 

 

 

 

 

 

C.       Conforms to Infection Control Policy and Procedure.

 

 

 

 

 

 

 

 

 

D.       Follows cleaning instructions as per supervisor.

 

 

 

 

 

 

 

 

 

III.   DEPARTMENTS, IE.:  ER, OR, X-RAY, DIALYSIS, RADIATION MEDICINE, LABORATORY, CENTRAL SERVICES, ETC.

A.       Demonstrates ability to clean departments according to cleaning standards and schedules.

 

 

 

 

 

 

 

 

 

B.       Performs weekly duties according to standards.

 

 

 

 

 

 

 

 

 

C.       Follows cleaning instructions as per supervisor.

 

 

 

 

 

 

 

 

 

IV.   OFFICES

A.       Demonstrates ability to clean office areas according to cleaning standards and schedules.

 

 

 

 

 

 

 

 

 

B.       Performs routine duties according to standards.

 

 

 

 

 

 

 

 

 

C.       Performs weekly duties according to standards.

 

 

 

 

 

 

 

 

 

D.       Follows cleaning instructions as per supervisor.

 

 

 

 

 

 

 

 

 

V.    REST ROOMS

A.       Demonstrates ability to clean restrooms according to cleaning standard and schedule.

 

 

 

 

 

 

 

 

 

B.       Stocks paper towels, toilet paper, handsoap on a routine basis.

 

 

 

 

 

 

 

 

 

C.       Performs weekly duties according to standards.

 

 

 

 

 

 

 

 

 

D.       Conforms to Infection Control Policy & Procedure.

 

 

 

 

 

 

 

 

 

VI.   CORRIDORS, PUBLIC AREAS

A.       Demonstrates ability to clean corridors, public areas according to cleaning standards.

 

 

 

 

 

 

 

 

 

B.       Performs weekly duties according to standards.

 

 

 

 

 

 

 

 

 

Performs scheduled periodic according to standards.

 

 

 

 

 

 

 

 

 

VII.  PERIODIC CLEANING ASSIGNMENTS

A.       Demonstrates ability to clean carpets, hard floors, wood floors, etc., according to cleaning standards.

 

 

 

 

 

 

 

 

 

B.       Performs routine cleaning according to standards.

 

 

 

 

 

 

 

 

 

C.       Spot clean carpets according to standard.

 

 

 

 

 

 

 

 

 

D.       Performs hard floor refinishing process, according to standards.

 

 

 

 

 

 

 

 

 

VIII.CHEMICALS

A.       Demonstrates ability to mix and use chemicals according to policy and procedure standards.

 

 

 

 

 

 

 

 

 

B.       Uses dilution ratios per standard.

 

 

 

 

 

 

 

 

 

C.       States the use of proper chemicals for various cleaning procedures per standard.

 

 

 

 

 

 

 

 

 

D.       Practices safety when using chemicals per standard.

 

 

 

 

 

 

 

 

 

E.       Wears protective personal equipment per standard.

 

 

 

 

 

 

 

 

 

F.       Knows location of M.S.D.S. book and knows its purpose.

 

 

 

 

 

 

 

 

 

IX.   EQUIPMENT

A.       Demonstrates ability to operate equipment according to policy & procedure.

 

 

 

 

 

 

 

 

 

B.       Demonstrates operation of vacuums, slow speed buffer, high-speed buffer, auto scrubber, carpet extrator, battery sweeper, battery burnisher.

 

 

 

 

 

 

 

 

 

C.       Practices safety procedures when operating equipment per equipment manual.

 

 

 

 

 

 

 

 

 

D.       Conducts maintenance of equipment per standard.

 

 

 

 

 

 

 

 

 

E.       Reports equipment failure to supervisor per standard.

 

 

 

 

 

 

 

 

 

X.    LIBRARY, CLASSROOMS, CHAPEL, VOLUNTEERS

A.       Demonstrates ability to clean library, classrooms, chapel, volunteer areas, atrium according to standards and schedule.

 

 

 

 

 

 

 

 

 

B.       Performs weekly duties according to standards.

 

 

 

 

 

 

 

 

 

C.       Performs setups according to schedule.

 

 

 

 

 

 

 

 

 

D.       Performs routine duties according to standards.

 

 

 

 

 

 

 

 

 

XI.   DOCTOR'S BUILDING, 4 C'S, X-RAY, LAB, FAMILY PRACTICE, MEDBROOK MED AND SHINNSTON CLINIC.

A.       Demonstrates ability to clean, Doctor’s Building, 4 C's, X‑Ray, Lab, and Family Medicine according to standards and schedule.

 

 

 

 

 

 

 

 

 

B.       Performs weekly duties according to standards.

 

 

 

 

 

 

 

 

 

XII.  INFECTION CONTROL

A.       Demonstrates ability to follow Infection Control Policy and Procedures.

 

 

 

 

 

 

 

 

 

B.       Performs proper disposal of Infection Waste according to standards.

 

 

 

 

 

 

 

 

 

C.       Performs Isolation Room cleaning according to standards.

 

 

 

 

 

 

 

 

 

D.       Wears personal protective equipment per policy and procedure.

 

 

 

 

 

 

 

 

 

A.       Uses proper lifting techniques as described in department policy book and body mechanics.

 

 

 

 

 

 

 

 

 

B.       Reports incidents according to policy & procedure.

 

 

 

 

 

 

 

 

 

XIII  MISCELLANEOUS

A.       Uses proper lifting techniques as described in department policy book and body mechanics.

 

 

 

 

 

 

 

 

 

B.       Reports incidents according to policy and procedure.

 

 

 

 

 

 

 

 

 

XIV COMMUNICATION

A.       Demonstrates the knowledge and skills necessary to communicate for the

■ infant, ■ pediatric, ■ adolescent, ■ adult, ■ geriatric patient per the established age-specific standard.

 

 

 

 

 

 

 

 

 

 

 

q   Meets Overall Performance Standards

 

q   Does Not Meet Overall Performance Standards

 

 

 The undersigned acknowledge the successful completion of the criteria listed above.

 

 

 

ASSOCIATE SIGNATURE:

 

DATE:

 

EVALUATOR SIGNATURE:

 

DATE:

 

DEPT.  MANAGER SIGNATURE:

 

DATE: